Illustrative pattern · knowledge-intensive operations
Designing an AI-enabled research and review workflow
A business process relied on manual research, document review, repetitive synthesis, and informal quality checks.
Illustrative pattern: a composite of a common situation, not a specific client engagement.
The story
- The system challenge
- The workflow lacked consistent inputs, review criteria, source traceability, and exception handling—so automating it would have scaled its weaknesses.
- Focus
- Workflow architecture and human–AI responsibility design.
The unit of AI transformation is not the prompt. It is the workflow.
Scope and complexity
- Source validation and classification
- Human judgment and escalation checkpoints
- Evidence retention and quality assurance
Facing something similar?
Most of these situations looked manageable until they weren't. A focused conversation tells you which kind you have.