Alterra Mountain Company · Hospitality and travel · platform modernization
Replacing ERP and point-of-sale systems at Alterra Mountain Company
Within Alterra Mountain Company's enterprise PMO, Canadian Mountain Holidays needed to replace its ERP, retail, hospitality, and point-of-sale systems—a replacement that earlier efforts had not completed.
Work performed by NSS founder Rakayat Nuruddin as an employee or consultant before founding NSS. These organizations are not NSS clients and do not endorse NSS.
The story
- The system challenge
- The program's own history was a constraint. Credibility had to be rebuilt through visible control and evidence of progress, not optimism.
- Rakayat's role
- Senior project manager in the enterprise PMO.
When a program has stalled before, the first deliverable is not a plan. It is evidence that this time the work is controlled.
Scope and complexity
- Dynamics 365 Business Central and the LS Central suite
- Payments integration and Dynamics CRM
- Azure DevOps delivery under OnePlan portfolio governance
Facing something similar?
Most of these situations looked manageable until they weren't. A focused conversation tells you which kind you have.